Closely related to customer experience, ‘’employee experience’’ was one of the buzz terms of 2018. Chris Debner, an award-winning thought leader in the area of strategic global mobility, believes that a good employee experience is particularly important for foreign assignees.
Debner says: ‘’When employees experience a smooth transition to another country and receive the right preparation for their job, such as cultural training, while the needs of their family, including schooling and spousal support are covered as well, they can focus on their job and performance from which an organization will benefit. In addition, a well-planned repatriation and re-integration after the assignment will ensure that the investment made into the assignee is protected and the employee can be retained.’’
Despite these far-reaching advantages — for both the employee and the employer — Debner believes that many companies are yet to fully understand the importance of facilitating a positive employee experience.
He says: ‘’The work on employee experience has not started in most companies and it might only become part of their agenda in the coming years. In some cases, I have experienced that leadership does not yet feel the pain and see the signs of a changing talent landscape. But when they realize that they are losing key talent that they have a hard time to replace and face the consequences of low employee engagement for their success and growth, they might wake up to the topic.’’
As the global war for talent continues to intensify, are employers doing enough to ensure a positive employee experience for their foreign assignees, facilitate successful assignments, and ultimately retain their talent?
Read Chris Debner’s full Ask the Expert interview about why a good employee experience is particularly important for foreign assignees, and why global mobility professionals should transform faster.