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Global Mobility: Shifting Focus to Holistic Relocation Support

Is a shift happening in terms of the relocation support companies provide to their foreign assignees?

According to Global Mobility Manager at DXC Technology, Holly Maria Creed, employers are increasingly recognizing the importance of providing their global employees with holistic support and helping them with the challenges that go beyond just the practical aspects of relocating.

She says: ‘’I do think there is more emphasis placed on supporting employees who relocate with the ’softer’ aspects of global mobility. At DXC Technology we are really focused on ensuring a positive employee experience. While this is an upfront cost, it pays off in the end, with happier employees who are more productive, generate more revenue, and are more likely to stay with the company.’’ 

The findings outlined in the recently published Expat Insider 2018 Business Edition in fact found that 59% of foreign assignees that rated their happiness negatively attribute their unhappiness to a lack of socializing opportunities — their main reason for unhappiness. The second most commonly cited reason for unhappiness was the lack of a personal support network, with 45% of foreign assignees indicating this.

Creed says: ‘’As a global mobility professional, you spend a lot of time listening to peoples’ problems, sympathizing with them, and sometimes even being a shoulder to cry on. It is really important that you can be empathetic and understanding about why the employee may feel the way they do.’’

While companies are shifting focus to ensure a positive employee experience, is enough being done to provide foreign assignees with holistic relocation support?


Read Holly Maria Creed’s full Ask the Expert interview about global mobility as a career path, what it takes to be successful in the industry, and how the next generation of global mobility professionals can be better supported.
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